WP cancellation upon termination of employment for WP holders can no longer be submitted via WP Online. All cancellation requests must be lodged on the myMOM Portal.
Applications and validity extensions for Special Passes (short-term temporary stay permits for foreign nationals in Singapore) are moved to the new unified portal.
The approval process where the current employer endorses a WP employee’s transfer to a new employer is now fully confirmed via myMOM Portal.
Requests initiated on WP Online before 20 July 2026 and still pending completion are unaffected by this system switch and may be finalised on the legacy platform. Any new submissions for the above three services raised on or after 20 July 2026 must use myMOM Portal; WP Online will no longer accept such applications.
Ensure your corporate CorpPass account is granted relevant service access for myMOM Portal. Missing entitlements will result in login failures and inability to submit WP-related transactions — one of the most common pitfalls. Conduct login testing well in advance.
HR, admin personnel and outsourced coordinators responsible for Singapore work pass administration should log into myMOM Portal ahead of time to navigate the menu layout, and locate the modules for WP cancellation, Special Pass services and employer transfer consent, preventing operational errors during urgent cases.
Revise internal operational workflows for Singapore WP administration, remove all references to WP Online, incorporate myMOM Portal into formal procedures, and circulate updated guidelines to business and HR teams to avoid continued use of the legacy system link.
Conduct internal briefings to clarify: this is purely a platform transition. Rules governing work pass quotas, salary benchmarks and candidate eligibility remain unchanged. Do not confuse system upgrades with policy tightening; re-verification of qualifications for existing employees is unnecessary.
Why Gonex?
Experienced Management Team: each member in the team has 10+ years experiences in Overseas Human Resources Management, composed of seasoned HR professionals.
Powerful connection: Gonex has established over 10 entities worldwide, along with more than 30 stable partners, together offering the most comprehensive overseas human resource services to our clients.
Strict compliance with laws and regulations: At every step in our service process, Gonex strictly adheres to local laws and regulations, ensuring our clients completely avoid any legal disputes.
Competitive price: Gonex’s services are 20% more affordable compared to other companies in the industry, allowing our clients to allocate more resources to their core business.
What Gonex offer?
Employment of Record: This service helps clients legally hire employees in countries or regions where they do not have a legal entity established.
Payroll BPO service: This includes payroll project implementation plan development, project deployment, payroll calculation, payment of funds, administration of statutory and supplementary benefits, customized reporting, and other comprehensive payroll services.
Global Mobility: Based on the company’s internationalization strategy, the company assigns employees to overseas branches/subsidiaries and handles visa and tax matters in accordance with local policies, while assisting in the compliance management of employees throughout their international assignment life cycle.
GONEX One-Stop Solution: Your strategic partner
Compliance and Legal Adherence: GONEX’s Employer of Record (EOR) service ensures legal compliance in employing local staff.
Cross-Border Payroll and Tax Management: Streamlined payroll services simplify cross-border management.
Flexible Employment Solutions: Adaptable employment services cater to changing business needs.
International Talent Dispatch: Support services facilitate the dispatch of key talent to overseas.
Digital HR Management Platform: Technology-driven solutions enhance management efficiency and cultural integration.
Who do we serve?
Gonex served 70+ clients to expand overseas. The incomes of our clients like Mengniu, Kuaishou and CHINT are up to 192.4 billion.
Let Gonex assist you and your company with handling such complex overseas hiring processes! To access more information on corporate international expansion cases, global employment guidelines, worldwide compensation management, regulations for various regional countries, and factory establishment manuals in different nations, you are welcome to visit the GONEX official website at www.letsgonex.com to download these resources or view our company’s business introduction in PDF format (https://letsgonex.com/in.pdf).
